FAQs

Log Multiple Drugs For One Patient
From within the log entry window, once the initial drug quantity has been entered, select "Log Additional Controlled Substance for this Patient" ...
Mon, 9 Jun, 2025 at 4:56 PM
How Do I Create a Log Entry For a Container That is Being Tracked By Weight?
In your log book, select Add Log Entry You will physically weigh the container before removing the dose and enter this in the Weight Before box Remove th...
Mon, 9 Jun, 2025 at 4:45 PM
How Can I Double Confirm Log Entries in Bulk?
In the reconcile window, you can bulk archive log entries once you have confirmed the accuracy of each entry. In the reconcile screen, select the Confirma...
Mon, 9 Jun, 2025 at 4:44 PM
How To Change Client On A Log Entry After Creating
If a log entry was logged under the incorrect client, you will want to locate it under the Pending section in the reconcile tab. Once located, use the follo...
Mon, 9 Jun, 2025 at 4:41 PM
How Do I Edit Client Information?
In the Client Management screen, select the Edit Client button next to the client you wish to edit information Privileged and confidential. F...
Mon, 9 Jun, 2025 at 4:36 PM
What Should I Do if the Current Level Quantity is Different From the Expected Amount?
We recommend checking for any discrepancies at the container level, such as hub loss or counting errors (miscounted tablets).  Discrepancies should be han...
Mon, 9 Jun, 2025 at 4:33 PM
When Should the 'Awaiting Disposal' Container Status Be Used?
The "Awaiting Disposal" status is used for containers that are no longer in active use but are still physically at your hospital. This includes co...
Thu, 15 May, 2025 at 7:56 PM
What If I Opened Up The Wrong Container And Used It Already?
If the log has a pending status: Locate the log within the Reconcile tab and select Edit Remove the balance listed next to the incorrectly used container...
Fri, 9 May, 2025 at 11:49 AM
What If I have Made A Mistake With Any Of My Physical Counts?
If you notice an error in the Physical Count displayed within the Reporting section, please note that saved physical count records cannot be deleted or modi...
Fri, 9 May, 2025 at 11:43 AM
What If I Can't Find the Patient the Drug Is Being Logged For?
If you are creating a log entry for a new client or a client that has not been entered in Logbutler before, you will need to select the Create New Client bu...
Wed, 7 May, 2025 at 4:22 PM