FAQs

Why are there two quantity fields for drugs tracked by weight?
Calculated Quantity - This is the quantity that has been automatically calculated based on the before and after weight provided using the mass to quantity ...
Wed, 12 Mar, 2025 at 7:36 PM
Where can I see the details of weights for archived logs?
Details can be viewed in the log book by selecting anywhere on the log entry line to open it.  Privileged and confidential. ...
Tue, 11 Mar, 2025 at 7:12 PM
When do I use "Ignore Log Entry"?
Ignore Log Entry If you logged the incorrect drug. This will “grey out” the log, and then you will need to create a new log for the correct drug If yo...
Tue, 11 Mar, 2025 at 6:22 PM
How do I restock now that I have changed the measure type to weight?
A container will be restocked as normal by going to Restock under Manage Inventory, with the addition of the following:  The Receive Bottle Weight is the ...
Mon, 10 Mar, 2025 at 1:08 PM
When opening a new container, why am I being asked for the starting weight?
If a container is being tracked by weight, the starting weight is needed once the container has been opened. This allows for the calculation of the quantit...
Fri, 15 Mar, 2024 at 5:42 PM
What is Calculated Manufacturer Overage or Underage for a weight tracked container?
When a container tracked by weight is changed to Finished, VetSnap uses the Open Bottle Weight, the Final Bottle Weight, and the Mass to Quantity Conversio...
Fri, 15 Mar, 2024 at 5:40 PM
Log Book Updates
The following log book line items are now able to be removed from the log book to cancel them out Adjustment Up Adjustment Down Waste Restock (note: th...
Fri, 15 Mar, 2024 at 5:39 PM
PMP Signature
Within Settings and Signatures,  below the "Associated Provider" field there is now an option to add the provider's first and last name Th...
Fri, 15 Mar, 2024 at 5:37 PM
Option in PMP Settings to require 11 digits or not for NDC number
Some states require 11 digit NDC numbers when submitting a PMP file, and some do not. There is now an option to decide whether or not 11 digits should be re...
Fri, 15 Mar, 2024 at 5:34 PM
What is the quantity to mass conversion?
A mass to quantity ratio is the weight of one unit (mls/tablets/capsules) The quantity to mass conversion will only be shown if a container is being t...
Fri, 15 Mar, 2024 at 4:59 PM