FAQs

Log different reason for use when logging multiple drugs
By default, the Reason for Use will automatically be copied to each drug entry when logging multiple drugs for the same patient. No changes are needed to en...
Mon, 7 Apr, 2025 at 5:29 PM
Log Multiple Drugs For One Patient
From within the log entry window, once the initial drug quantity has been entered, select "Log Additional Controlled Substance for this Patient" ...
Mon, 9 Jun, 2025 at 4:56 PM
Option to Opt out of Auto-Adjustment Calculation (weight tracking)
When finishing a container tracked by weight, you have the option to opt out of the auto-adjustment calculation by selecting a checkbox. The auto-adjust...
Mon, 7 Apr, 2025 at 5:34 PM
What If I Can't Find the Patient the Drug Is Being Logged For?
If you are creating a log entry for a new client or a client that has not been entered in Logbutler before, you will need to select the Create New Client bu...
Wed, 7 May, 2025 at 4:22 PM
What If I have Made A Mistake With Any Of My Physical Counts?
If you notice an error in the Physical Count displayed within the Reporting section, please note that saved physical count records cannot be deleted or modi...
Fri, 9 May, 2025 at 11:43 AM
What If I Opened Up The Wrong Container And Used It Already?
If the log has a pending status: Locate the log within the Reconcile tab and select Edit Remove the balance listed next to the incorrectly used container...
Fri, 9 May, 2025 at 11:49 AM
What is acceptable in the "Reason For Use" section?
When documenting drug usage, comments should specify the exact reason for which the drug was used. The DEA generally does not accept vague reasons such as &...
Tue, 8 Apr, 2025 at 7:28 PM
What Should I Do if the Current Level Quantity is Different From the Expected Amount?
We recommend checking for any discrepancies at the container level, such as hub loss or counting errors (miscounted tablets).  Discrepancies should be han...
Mon, 9 Jun, 2025 at 4:33 PM
When Do I Use "Ignore Log Entry"?
You can ignore a log entry for the following reasons. This will “grey out” the log and return the quantity logged back to the container used automatically. ...
Fri, 7 Nov, 2025 at 5:59 PM
When Should the 'Awaiting Disposal' Container Status Be Used?
The "Awaiting Disposal" status is used for containers that are no longer in active use but are still physically at your hospital. This includes co...
Thu, 15 May, 2025 at 7:56 PM