Settings

How Do I Correct a Signature Name After It Has Been Created?
The Signature information can be edited by an Admin To correct a signature on file, an Admin must go to Signatures under Settings and click on the name to...
Wed, 19 Mar, 2025 at 2:12 PM
How Do I Remove a Client?
This can be done by going to the Client Management tab Locate the client you wish to remove and select Remove Client   Please note that the logs as...
Mon, 14 Apr, 2025 at 1:17 PM
Will Removing A Doctor/Provider Affect Previous Logs Associated With Them?
No, removing a doctor or provider from your list will not impact previous logs. All existing logs associated with that doctor or provider will remain in...
Thu, 29 May, 2025 at 1:32 PM
Deactivate/Activate an Inventory Item
Once a drug has containers and entries associated with it the drug cannot be removed. If you no longer carry the drug that is listed in your logbook, you ca...
Wed, 2 Apr, 2025 at 6:12 PM
Does Every Signature Need Approval From a DEA License Holder? How is That Done?
Every signature must either be a DEA registered Provider or approved by the Primary Controlled Substance Licensure holder to create the relationship/approva...
Wed, 2 Apr, 2025 at 6:47 PM
How Do I Disable/Remove a User or Signature?
To Deactivate a Signature Go to Signatures under Settings You will need to click on the individual’s signature under Signatures Then select Deactivate S...
Wed, 2 Apr, 2025 at 6:58 PM
How Do I Edit a PIN Code?
An admin will need to go to Signatures under Settings  Click on the name of the person whose PIN code needs to be changed Select Reset PIN under the empl...
Wed, 2 Apr, 2025 at 7:06 PM
Why are certain logs showing a double confirmation and how do I resolve this?
If Double Confirmation was enabled for a controlled drug during setup, each log entry requires a second signature to confirm the recorded quantity. This...
Mon, 7 Apr, 2025 at 4:43 PM
Activate/Deactivate a Signature
An admin can deactivate a signature instead of permanently deleting it. Deactivating a signature allows you to reactivate it later if needed. This...
Mon, 7 Apr, 2025 at 5:21 PM
Quantity Precision Rounding
You can adjust the Quantity Rounding Precision within Create Inventory under Settings to determine how many decimal places will be logged for a new inven...
Mon, 7 Apr, 2025 at 5:25 PM